The batch upload will fail under the following situations:
- The spreadsheet does not contain the required columns
- Rows in the spreadsheet are found to be invalid (e.g. a negative number is passed in for an amount)
- The file uploaded is not a .csv file
- The .csv contains no rows
To successfully send with batch uploads, make sure you check these things! If your batch upload is still failing, please get in touch at success [at] gobold [dot] com.