The batch upload will fail under the following situations:
- The spreadsheet does not contain the required columns (email and remote ID)
- Rows in the spreadsheet are found to be invalid (e.g. a negative number is passed for a payout amount)
- The file uploaded is not a .CSV file
- The .CSV contains no rows
To successfully send payments with batch uploads, make sure to check these things! If a batch upload is still failing and further assistance is required, contact support here.