Why did my transfer via batch upload fail?

The batch upload will fail under the following situations:

  • The spreadsheet does not contain the required columns
  • Rows in the spreadsheet are found to be invalid (e.g. a negative number is passed in for an amount)
  • The file uploaded is not a .csv file
  • The .csv contains no rows

To successfully send with batch uploads, make sure you check these things! If your batch upload is still failing, get in touch here.  

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