How do I contact someone at Velo? Laiz Almeida August 27, 2018 20:26 Follow If you are in need of assistance, please click here to submit a request to our support team. Have more questions? Submit a request 4 Comments Date Votes 0 jessetaylor May 09, 2018 17:23 I need to correct my account info. How can i do this? 0 Laiz Almeida May 09, 2018 17:44 Hi Jessie, If you have activated your Velo recipient account, you may login and update your preferred payment method via the Recipient Portal by following the steps outlined here. Laiz Edited by Laiz Almeida May 15, 2018 21:05 0 Philip Johnson August 27, 2018 16:50 Hi Liz My name is Philip Johnson and my address is XXXXX. I am trying to process a payment from Maven for $XXX but wish to find out if you have my correct bank account details on file. I cannot seem to get to a page where I can check my details, please can you kindly provide me with a link. thanks Philip Johnson 0 Laiz Almeida August 27, 2018 16:55 Hi Philip, A support ticket has been created on your behalf. You can expect to receive a reply directly. Laiz Please sign in to leave a comment.