How do I contact someone at Velo? Joanna November 01, 2018 18:14 Follow If you are in need of assistance, please click here to submit a request to our support team. Have more questions? Submit a request 5 Comments Date Votes 0 jessetaylor May 09, 2018 17:23 I need to correct my account info. How can i do this? 0 Joanna May 09, 2018 17:44 Hi Jessie, If you have activated your Velo recipient account, you may login and update your preferred payment method via the Recipient Portal by following the steps outlined here. Laiz Edited by Joanna May 15, 2018 21:05 0 Philip Johnson August 27, 2018 16:50 Hi Liz My name is Philip Johnson and my address is XXXXX. I am trying to process a payment from Maven for $XXX but wish to find out if you have my correct bank account details on file. I cannot seem to get to a page where I can check my details, please can you kindly provide me with a link. thanks Philip Johnson 0 Joanna August 27, 2018 16:55 Hi Philip, A support ticket has been created on your behalf. You can expect to receive a reply directly. Laiz 0 lesweb1666 November 01, 2018 18:13 I have worked with porch. They told me to check with velo for a payment submitted Can u tell me how I can access the account Please sign in to leave a comment.