How do I contact someone at Velo? Joanna March 14, 2019 21:37 Follow If you are in need of assistance, please click here to submit a request to our support team. Have more questions? Submit a request 4 Comments Date Votes 0 jessetaylor May 09, 2018 17:23 I need to correct my account info. How can i do this? 0 Joanna May 09, 2018 17:44 Hi Jessie, If you have activated your Velo recipient account, you may login and update your preferred payment method via the Recipient Portal by following the steps outlined here. J Edited by Joanna March 14, 2019 21:37 0 Philip Johnson August 27, 2018 16:50 Hi Liz My name is Philip Johnson and my address is XXXXX. I am trying to process a payment from Maven for $XXX but wish to find out if you have my correct bank account details on file. I cannot seem to get to a page where I can check my details, please can you kindly provide me with a link. thanks Philip Johnson 0 Joanna August 27, 2018 16:55 Hi Philip, A support ticket has been created on your behalf. You can expect to receive a reply directly. J Edited by Joanna March 14, 2019 21:37 Please sign in to leave a comment.