Submit a request
My Recipient Account
How can I update my payment preference?
How do I contact someone at Velo?
I thought I already signed up for Velo. What is my Velo account?
I haven't received my password reset link.
Why do I have to give my SSN?
A company I work with is paying me through Velo. What do I need to do?
In what formats can I receive a payment?
What do I do if my payment is incorrect?
How much money do I have to make to receive a 1099?
What if I have questions about my taxes?
What if my 1099 is reporting the wrong amount or has any other inaccuracies?
What is a 1099?
Who will be receiving a 1099 from Velo?